I am not able to get my video to upload correctly. Christina Hines June 15, 2020 13:40 Videos are required to be recorded in the horizontal/landscape format and should be less than 2 minutes in length. Related articles Where can I hear my voice recording and see my uploaded video? I am receiving a System Error. What should I do? How do I order a gift subscription? When I attempt to share my store to Social Media, it says that I have already done this. There are Girl Scouts missing from my roster.