Skip to main content
M2 Media's Girl Scout Program Help Center home page
Submit a request
Sign in
  1. M2 Media's Girl Scout Program
  2. Registration, Login, & Technical Assistance

Registration, Login, & Technical Assistance

Site Emails

  • How can I tell the status of the emails that I have sent?
  • I would like to stop receiving emails.
  • There are pre-loaded email addresses for my Parent/Adult Email Campaign, but I need to add additional email addresses.
  • I have sent my Parent/Adult Email Campaign, but no one has received their email.
  • How many emails will customers receive?
  • What does it mean when my emails have a "Queued for Sending" status?
See all 7 articles

Video, Picture, & Avatar Voice Functions

  • Where can I hear my voice recording and see my uploaded video?
  • I am not able to get my video to upload correctly.

System Errors & Site Functionality

  • I am receiving a System Error. What should I do?
  • The website is not responding or will not allow me to proceed past the page I am on.

Account Registration & Logins

  • When I attempt to share my store to Social Media, it says that I have already done this.
  • How do I see my multiple Troops or Service Units?
  • There are Girl Scouts missing from my roster.
  • Where can I see all of my sales together?
  • Can I change my email address after I have completed the Registration/Account Set-Up process?
  • When I try to log in, it tells me that my email or password is incorrect or that they are associated with another type of account.
See all 17 articles

The "Girl Scouts" name, mark and all associated trademarks and logotypes, including the "Trefoil Design," are owned by Girl Scouts of the USA.
M2 Media Services is an official GSUSA licensed vendor.© 2021 M2 Media Services, LLC. All rights reserved.

Español